Terms of Sales
Article 1: Preamble
The present conditions of sale are concluded, on the one hand, by the company CALAER sprl whose headquarters is SIS to Eghezée, registered with the Crossroads Bank of enterprises under the number BE 0867 582 945 Hereinafter referred to as "the vendor" and, on the other hand, by any natural or legal person wishing to proceed with a purchase via the Internet site of the seller, hereinafter referred to as the "purchaser".
Article 2: Object
The present conditions of sale aim to define the contractual relationship between the seller and the buyer as well as the terms and conditions applicable to any purchase made through the site of the seller, that the buyer either professional or consumer. The acquisition of a good or service through this site implies acceptance without reserve by the buyer of these conditions of sale. These conditions of sale will prevail on all other general or particular conditions not expressly approved by the seller. The seller reserves the right to modify its conditions of sale at any time. In this case, the applicable conditions will be those in force at the date of the order by the buyer.
Article 3: Characteristics of Goods and Services
The products and services offered are those which appear in the catalog published on the website of the seller. Each product is accompanied by a description established by the supplier. The photographs of the catalog are the most faithful possible but cannot ensure a perfect similarity with the product offered, in particular with regard to the colors. These products and services are offered within the limit of stocks available. If, despite its efforts, all or part of the items are unavailable, the SELLER shall inform the buyer by email as soon as possible and offers him the possibility to choose between Wait or Cancel without charge the command of articles unavailable. The available items will be delivered normally.
Article 4: Prices
The prices of the products and services displayed on the site are indicated in euros all taxs included (VAT and other applicable taxs). The seller reserves the right to modify its prices at any time. Nevertheless, the prices applicable to the Order are those in force at the time of the confirmation of the latter. The prices shown do not include the costs of processing commands, transport and delivery. For those who have held in the geographical areas set out below, please refer to the tariff. For all other destinations, please take contact with us.
Article 5: Geographical Areas
The online sale of products and services presented on the site of the Seller is reserved for buyers who reside in Belgium, France, the Grand Duchy of Luxembourg or in the Netherlands and for deliveries required in these geographical areas. Other destinations can be analyzed. Please therefore take contact with us.
Article 6: Commands
The buyer, who wishes to buy a product or service must: Fill in the form of identification on which it will show all the details requested or give its customer number if it has one; complete the order online in giving all the references of products or services selected; validate his command after having verified; and carry out the payment under the conditions laid down; confirm the order and its regulations. The confirmation of the order entails acceptance of the present conditions of sale, the recognition of having perfect knowledge and the waiver of its own conditions of purchase or other conditions. The whole of the provided data and the recorded confirmation will be worth proof of the transaction. The confirmation will be worth signing and acceptance of transactions. The salesman will communicate by e-mail confirmation of the registered order.
Article 7: Right of renunciation
In accordance with the Act, the consumer has the right to notify the seller that he waives his purchase, without penalty and without indication of a reason, within 14 working days from the date of the day following the day of the delivery of the product or the conclusion of the contract of service. This right of renunciation does not belong to the professional buyer. Within this period, the consumer must notify its intention to surrender by e-mail and return, at its expense and to its risks, the product delivered to the administrative headquarters of CALAER sprl to the address: rue de la Chapelle 15. B. 5310 Eghezée. Belgium. The products must be returned in their original packaging, not damaged, accompanied by all their accessories, of the Manual of use as well as of the Invoice/Delivery order original. The products thus returned must not have been unpacked, unsealed, used in any way.
The goods incomplete, damaged, damaged or soiled by the customer will not be occasions. In the 30 days after acceptance of the resumption of the goods, the seller undertakes to reimburse the eventual payment, with the exception of the costs of shipment. Unless otherwise agreed, the consumer may not exercise the right of renunciation for the contracts: of provision of services in which the execution has begun with the agreement of the consumer before the end of the period of waiver; for the supply of products made according to the specifications of the consumer or clearly personalized or which, because of their nature, may not be reconsigned or are likely to deteriorate or expire rapidly; provision of audio or video recording or computer software unsealed by the consumer; for the supply of newspapers, periodicals or magazines. The payment is made by credit card, Visa or Mastercard. The ordered articles remain our exclusive property until full payment of the order by the buyer.
Article 8: Payment
Payment is done with bank card, Visa or Mastercard. The ordered goods remain the exclusive property of the seller until the time of full receipt of payment by the buyer.
Article 9: Deliveries
Deliveries are made to the address indicated on the purchase order which can only be in the agreed geographical area. The goods is transported at the risk of the seller until the delivery of the goods to the delivery address specified by the buyer. From that moment, the buyer assumes only the risks. The delivery times given are indicative only; if they exceed thirty days from the date of the Order, the contract of sale may be terminated and the buyer paid.
Article 10: Warranty
Has regard to the consumers, the seller guarantees the products it sells and the services it provides in accordance with the Act of 1 September 2004 relative to the protection of consumers in the event of the sale of consumer goods (articles 1649 bis 1649 g of the Civil Code). In the case of non-compliance of a product sold found in the 2 months of the issuance of the well, the consumer must notify as quickly as possible to the seller in a precise manner by recommended letter or email. This warranty covers only those defects of conformity existing at the time of delivery of the goods. Defects or damage due to improper use, such as water damage, oxidation, drop or shock, negligence and wear, are not covered by the warranty. Similarly, of repairs made by technicians not approved by the supplier, will give rise to the cancellation of the guarantee.
The invoice or the delivery note are office of title of warranty and must be retained by the consumer and the products in original. If the product is used not for private purposes, the conditions of warranty Limited of the manufacturer/supplier are in force. The seller, in the process of selling online is only bound by an obligation of means, his liability can not be committed for a damage resulting from the use of the Internet network such as loss of data, intrusion, virus, rupture of the service, or other involuntary problems. The data included on the site are also data in good faith. The proposed links to the sites of the manufacturers and/or partners are given for informational purposes. The seller cannot be held responsible for the information from these sites
Article 11: Intellectual property
All the elements of the site of the seller are and remain the intellectual and exclusive property of the latter. Nobody is authorized to reproduce, exploit, rebroadcast, or use in any way whatsoever, even partially, of the elements of the site they are software, visual or sound. Any simple link or by hypertext is strictly forbidden without a prior written agreement express of the seller.
Article 12: Personal data
All personal data necessary for the processing of a command are retained by the vendor or its collaborators and can be transmitted to the companies with which the seller - or its suppliers - collaborates(NT), when such a communication is necessary for the processing of the command. The user authorizes also the seller to use these data to establish statistics in order to improve its site, the goods and the service it offers. This information may also be used in order to allow the dissemination, by any means of communication, information relating to the commercial activities of the seller to its clientele. The seller retains finally the personal data to facilitate subsequent orders. The Seller commits to the surplus not to disclose information which he has to another company or another company. Data kept by the Seller may at any time be requested and corrected on simple request.
Article 13: Evidence
The parties agree, in the framework of their relations, the electronic evidence (for example: the email, the computer backups, ...).
Article 14: Settlement of Disputes
The present conditions of online sales are subject to Belgian law. In case of dispute, the courts of the headquarters of the seller are competent, except provisions of public order binding.